Support line
Available 24/7
Support whenever you need it.
SYDNEY-BASED. AUSTRALIA-FOCUSED.
Local Support
The team behind your robot.
Right here in Australia.
Local support is where a robot deployment succeeds or fails, so it is the part we built first. TL ROBOTICS runs its own robotics team out of Sydney, and we hold spare parts locally.
The people who survey your site, commission the machines and train your operators are the same people who answer when something goes wrong.
Remote diagnosis
Connected expertise
Most faults resolved online through the fleet platform.
On-site attendance
1–2 business days
Our local robotics team comes to your site.
Spare parts
Stocked in Australia
Spare parts held in our Australian warehouse.
Our team
Directly employed
Our Australian team, employed by us — not subcontracted.
ONE TEAM, FROM START TO SUPPORT
Keep your equipment running.
Online or on site, the objective is the same: your equipment keeps running, and you are never waiting on a time zone on the other side of the world.
Contact our support team info@tlrobotic.com.au